Anuj Vaid
Operations & Process Transformation Lead │ Gen AI Certified │ Lean Six Sigma │ BFSI & London Market │ 10+ Years
- Role
- Insurance Specialist at Marsh McLennan
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Anuj Vaid
Most business operations face the same core challenge — handling high-volume, technically complex processes under strict quality and compliance standards, while facing constant pressure to deliver faster and eliminate errors. That is the environment where I am most effective. With 10+ years across BFSI and global corporate operations, I have built a career anchored in operational precision, cross-regional team leadership, and technology-led transformation. I specialise in managing end-to-end risk lifecycles, governing strict SLA/KPI metrics, and acting as a critical bridge between offshore delivery execution and international onshore leadership. What sets my approach apart: I sit at the intersection of deep domain knowledge and modern innovation. Certified in Generative AI and Lean Six Sigma, I don\'t just manage workflows — I redesign them to deliver more, with less effort and fewer errors. A few highlights from my career: Migrated thousands of critical database records smoothly across systems ⏱ Leveraged AI tools to cut documentation turnaround times by up to 30% Designed automated live tracking dashboards that eliminated hours of manual effort Led quality control frameworks that consistently kept error rates below 2% Operations Governance: SLA & KPI Management · Global Resource Allocation · Workflow Optimisation Risk & Compliance: Contract Processing · Regulatory Adherence · Audit Readiness · Data Integrity Digital Transformation: Process Automation · Generative AI Integration · KPI Dashboards · Migration Management Open to: Assistant Manager · Team Lead · Operations Lead · Process Excellence Lead Hybrid or remote · Pune / pan-India If you are looking for an operations professional who pairs structured operational rigour with the technical mindset to build tomorrow\'s automated workflows — let\'s connect! A••••••@gmail.com
Experience
Insurance Specialist
Oct 2023 — Present
Education
SINHGAD INSTITUTE OF TECHNOLOGY,LONAVLA
Bsc, Bachelor's in Hotel Management
2011 — 2014
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