Anuj Agarwal
Business Growth and Innovation Lead | AI Leadership | Strategy | Sustainability | Program Management | Productivity Coach | Design thinking | Agile practitioner
- Role
- General Manager at Jio
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Anuj Agarwal
At Jio, my journey as a General Manager has been marked by a pivotal role in steering digital innovation within the fast-paced telecom landscape. My mission is to harness artificial intelligence and state-of-the-art digital channels to reshape customer care experiences. The team and I have successfully implemented agile methodologies and design thinking to elevate operational efficiency and user engagement.Our work revolves around integrating cutting-edge technologies to streamline processes and empower customer interactions. Through strategic leadership and a focus on solution architecture, we\'ve enhanced service delivery, ensuring a seamless fusion of technology and customer care. My dedication to innovation and positive change drives me to contribute to a sustainable, tech-enabled future.
Experience
General Manager
Apr 2023 — Present · Mumbai, IN
Education
International Institute of Information Technology Bangalore
Postgraduate Degree, Artificial Intelligence
2020 — 2021
Indian School of Business
AI Leadership , AI Leadership
Integral University, Lucknow, Uttar Pradesh
BTech, Computer Science
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