Anuj Thakur

Customer Obsessed!! Customer Experience @ MilkBasket (Reliance Retail), Ex - Amazon || 13+ Years of Delivering Customer Experience || Six Sigma Certified || Process Excellence || Project Management II Vendor Management

Role: Chief Manager at Milkbasket
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Anuj Thakur

As Chief Manager at Milkbasket, I bring over 19 years of experience in customer…

Experience

Chief Manager
Milkbasket
Apr 2024 — Present · Gurugram, IN

Education

NIIT, South Ex, New Delhi
Diploma
2015 — 2017
Suresh Gyan Vihar University
B.Com
2019 — 2022

Skills

Outsourcing
Microsoft Excel
Mis
Employee Engagement
Training
Sla
Operating Systems
Microsoft Office
Business Development
Call Centers
Vendor Management
Windows
Pre-Sales
Troubleshooting
Team Management
Bpo
Management
Service Delivery
Technical Support
IT Service Management
Business Analysis
Performance Management
Crm
Customer Service

Contact information

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Work email
•••••@milkbasket.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Milkbasket

Technology; Information and Internet · 1.4K employees · Founded 2015 · Gurgaon, Haryana, India

Milkbasket is India\'s first and largest micro-delivery service for groceries and daily essentials. Starting with fresh milk delivery in 2015 in the city of Gurgaon, we today deliver daily essential products to our customers in more than 20 prominent Indian cities including Gurgaon, Delhi, Bangalore, Noida, Chennai, Jaipur, Hyderabad, Ahmedabad, & more. At Milkbasket, we aim for operational and service excellence, backed by data and customer delight. Our customers believe in us for assured delivery and a great experience, which is what we aim to deliver to them daily. Our core service offerings are: Flexi-ordering till midnight, assured delivery by 7 AM daily, silent & contactless doorstep delivery, and no-minimum-value orders. We are growing fast, reaching more cities and people, and improving our customers\' experience at every step. Our team of 600+ Milkbasketeers, with our 7500+ warehouse personnel & delivery ninjas, with a fleet of 3500 vehicles, works behind the scenes of our silent doorstep delivery to millions of Indian homes every day. We believe in working well with each other, thinking on our feet, working hard, and celebrating our progress as we go. It\'s a world full of possibilities and opportunities for growth and achievement where our Milkbasketeers can truly shine and let their work speak for themselves. In our current phase of growth and expansion, we are constantly striving for impeccability in our processes, automation, product, data & analytics, supply chain, user experience, learning & development, and business strategy.

milkbasket.com

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About Anuj Thakur

Experience

Chief Manager

Education

NIIT, South Ex, New Delhi

Suresh Gyan Vihar University

Skills

Find verified contacts for anyone on LinkedIn