Anuj Sood
Senior Director- Technical Support & Premier Account Management@ Sprinklr | SaaS/ CCaaS | Ex- Uber, Airtel | IIM Calcutta | DCE
- Role
- Senior Director at Sprinklr
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Senior Director
Sep 2025 — Present · Gurugram, IN
In my role at Sprinklr, I focused on building and scaling exceptional support teams with a strong customer-first approach. I established frameworks to proactively engage with clients, identifying potential risks before they escalated. By partnering with global enterprise customers, I aimed to enhance their confidence in our platform and maximize its value, leading to significant improvements in customer satisfaction and service quality.
Education
Delhi College of Engineering
Bachelor of Engineering (B.E.), Electronics and Communications Engineering
2007 — 2011
Indian Institute of Management, Calcutta
Master of Business Administration (M.B.A.), Post graduate diploma in management
2013 — 2015
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