Anuj Pathak
Deputy Manager - Service Delivery officer at Kotak Mahindra Bank
- Role
- Deputy Manager - Service Delivery Officer at Kotak Mahindra Bank
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Anuj Pathak
As a Deputy Manager - Service Delivery Officer at Kotak Mahindra Bank, I am a dedicated professional with a proven track record of ensuring exceptional service quality, operational excellence and cross sell. My role involves overseeing the smooth execution of banking services, working in a team to meet and exceed performance targets, and implementing strategies to enhance customer satisfaction.With a deep understanding of banking operations and a commitment to continuous improvement, I specialize in streamlining processes, resolving complex issues, and fostering a collaborative environment. I am passionate about leveraging my skills to drive efficiency, build strong client relationships, and contribute to the bank\'s success.I am always looking for opportunities to connect with fellow professionals in the finance and banking industry. Let\'s connect to discuss industry trends, best practices in service delivery, and potential collaborations.
Experience
Deputy Manager - Service Delivery Officer
Apr 2025 — Present · Delhi, IN
Handling customers, their queries and service requests on “May I help you desk?” and provide exceptional customer service by addressing customer inquiries and resolving issues promptly. Adding new customers and cross selling products as per customer requirement.
Education
School of Open Learning (DU SOL), University of Delhi
Bachelor of Arts - BA
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