Anuj Malik

IT Service Management Professional

Role: Sr Assistant Vice President at EXL
Location: Delhi, DL, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Anuj Malik

Overall experience of 15 plus years with sound knowledge and rich experience of over ten years in delivering ITIL based Technology Service Delivery in ITES and other service industries/ organizations - American Express, EXL Service, Hewitt, Max New York Life & Vertex Data Science.

Experience

Sr Assistant Vice President
EXL
Oct 2015 — Present
Business Technology Transition & Service Delivery - Technology Enablement – Project Delivery, BAU Phase Support Planning. • Client Relationship & Stakeholder Management - Effective engagement with clients and business operations.• Continually improve IT alignment to business needs & look for opportunities to introduce service improvement & technology innovations into the business.

Education

Delhi University
BSc(H), Mathematics
1998 — 2002
Mount Saint Mary's School, New Delhi
Science
1985 — 1998

Skills

Offshoring
Management
Service Delivery
IT Operations Management
Team Management
Sla
Itil Certified
IT Operations
Outsourcing
Transition Management
IT Service Management
Project Delivery
Vendor Management
Operations Management
Crm
Itil
Bpo

Contact information

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Work email
•••••@exlservice.com
Personal email
•••••@•••••.com
Direct dial
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Current company

EXL

59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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About Anuj Malik

Experience

Sr Assistant Vice President

Education

Delhi University

Mount Saint Mary's School, New Delhi

Skills

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