Anuj Mahajan

State Head Alternate Banking Channel and Partmerships @HDFC Bank

Time Period:\\\\n\\\\n\\\\nResponsibilities: Since Nov’19\\\\nManaging a given state for the Alternate Banking Channel i.e CSC, Manipal, Airtel Money and IPPB\\\\nAdministering management of alternate vertical in that State along with Banking Channel sales team\\\\nIncreasing business, market share, and cross sell of the bank products through alternate banking channel\\\\n\\\\nWorking in cross functional coordination with other product verticals at State Level\\\\n\\\\nPerforming strategy planning for the state business to increasing business and profitability of Channel for the region\\\\nSetting target and achievement across all Products; ensuring bundling of Products happen during Sale\\\\nAssistance in terms of Marketing campaigns, Display, Banners, Marketing Kits, road shows etc\\\\nConducting regular meeting with alternate channel partners, product teams @ regional level\\\\nWorking with all product groups to ensure maximum productivity\\\\nDeveloping and managing the relationships with Government entities, Ministries, Autonomous bodies, Government schemes and Financial Inclusion across the geography\\\\nIdentifying and developing BC centers in URC and unpenetrated locations through channel partners\\\\nTargeting to achieve highest levels of service health of channel by adhering to operational processes and closely monitoring complaints & service issues\\\\nEnsuring to acquire incremental business from the existing set of customers; securing and managing the customer relationships with a long-term focus on expanding the overall footprint / penetration and introducing innovative products and services for organizational effectiveness\\\\nInteracting with various Business Units on their requirement for roll-out of products; managing the turnaround time for disbursement of loans and processing of trade transactions\\\\nCollaborating with stakeholders in line with market expectations & competition to ensure continuous evolution of new product variants & features\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n