Anubhav T.

About Anubhav T.

Director of Vendor Management Partnerships at Salesforce | 20+ Years Driving Success in Leading Software & Telecom Enterprises | Experienced Vendor ManagerAs a Director of Global Delivery Partner Support at Salesforce, I lead and manage multiple outsourced delivery partners across India, the Philippines, and Europe. With over 18 years of dedicated experience in vendor management, I am a results-oriented professional committed to optimizing supplier relationships, reducing costs, driving customer experience, and enhancing overall operational efficiency. I have a proven track record of successfully managing vendor relationships and ensuring the delivery of high-quality products and services. I possess an in-depth understanding of vendor management best practices, contract negotiation, and risk management. My determination to find common ground and create a common goal with my partners has helped us achieve amazing results and stay successful for a long time. Expertise: I have honed my skills in negotiating, evaluating, and managing vendor contracts to ensure favorable terms and agreements that benefit my organizations. My deep understanding of supply chain dynamics allows me to streamline procurement processes and foster collaboration. Cost Savings: Throughout my career, I have consistently delivered substantial cost savings by identifying cost-effective suppliers, implementing cost control measures, and driving supplier performance improvement initiatives. Risk Management: I excel at mitigating risks associated with vendor relationships, proactively addressing issues, and ensuring business continuity. My meticulous approach to vendor due diligence has safeguarded my employers against potential disruptions. Technology Integration: I am passionate about harnessing the power of technology to enhance vendor management processes. Leveraging cutting-edge tools and data analytics, I have implemented innovative solutions to optimize vendor performance and transparency. Continuous Improvement: I am a strong advocate for continuous improvement and innovation, always seeking ways to enhance vendor relationships and drive operational excellence. I am open to networking with like-minded professionals, sharing insights, and exploring collaboration opportunities. Let\'s connect and engage in meaningful conversations about vendor management, supply chain optimization, and business success!#StrategicPartnerships #Innovation #Collaboration #Leadership

Experience

1. Director - Global Delivery Vendor Partner Management

   Salesforce

   Aug 2021 — Present · IN

Education

• Delhi University

  Bachelor of Computer Applications, Computer Science

  1998 — 2001

• New State Academy

  Higher Secondary Examination ( CBSE Board Class 12th ), Mathematics

  1990 — 1998

Skills

• Outsourcing
• Vendor Management
• Offshore Operations
• Customer Experience
• Copc
• Data Mining
• Analysis
• Offshoring
• Process Improvement
• Bpo
• Service Delivery
• Governance
• Performance Management
• Call Center
• Management
• Team Management
• Strategy
• Call Centers
• Business Process
• Leadership
• Business Process Improvement
• Project Delivery
• Mis
• Human Resources
• Business Transformation
• Sla
• Business Analysis
• Process Management
• Workforce Management
• Contact Centers
• Crm
• Transition Management
• Stakeholder Management
• Operational Excellence
• Resource Management
• Change Management
• Itil
• IT Service Management
• Operations Management
• Telecommunications