Anubhav Sahay

Business Head - Account Management @360 Degree Cloud

Noida, IN

Manage stakeholders and develop account plans aligned with business objectives, ensuring delivery of value-added services and solutions. Monitor account performance metrics, analyze trends, and report achievements, challenges, and opportunities to the CEO.> Leading the Staff Augmentation vertical of account managers and developers, developing and implementing strategic upselling and cross-selling, thus boosting revenues significantly> Cultivated strategic partnerships with clients, managing escalations and minimizing churns while enhancing customer satisfaction> Tracking performance and collaborating with cross-functional teams to ensure seamless execution of integrated projects> Overseeing profitability, budgeting, and adherence to company\'s financial goals> Negotiate high-value contracts with strategic upselling and cross-selling approaches, expanding client portfolio by significantly> Attracted and developed a high-performing team and business unit, implementing SOPs that set industry benchmarks for excellence.> Earned global Salesforce certifications as a Sales Representative and Associate through formal assessments> Establish a network of influential contacts for customer success, positioning the company as an industry thought leader

Christ University, Bangalore

Bachelor of Commerce Honours, Finance and Investment

Delhi Public School (DPS)

Business/Commerce, General

The Institute of Company Secretaries of India

Corporate Governance/ Company Law- Foundation