Anubhav Jaggi

About Anubhav Jaggi

Dedicated and results-driven IT professional with expertise in Microsoft Intune, Windows Autopilot, and Active Directory. With three years of hands-on experience in managing and administering Intune, including Windows Autopilot and Mobile Device Management (MDM), as well as three years of Active Directory experience, I bring a strong foundation in IT principles and practices. Complemented by a B.Tech degree in Information Technology, I am committed to optimizing IT infrastructure and delivering efficient solutions that align with organizational objectives. Successfully implemented and managed Microsoft Intune, including Windows Autopilot, for diverse clients, enabling seamless deployment and management of Windows devices. Developed and executed comprehensive Mobile Device Management (MDM) strategies using Intune, ensuring secure device configuration, application management, and data protection. Utilized Windows Autopilot to streamline device enrollment, reducing deployment time and improving user experience. Collaborated with cross-functional teams to provide technical guidance and support, ensuring effective troubleshooting and timely problem resolution. Conducted training sessions and created user documentation to educate employees on Intune, Windows Autopilot, and MDM best practices. Managed and maintained Active Directory infrastructure, including user accounts, group policies, security settings, and domain controllers. Implemented and configured Active Directory Federation Services (ADFS) for seamless single sign-on (SSO) authentication across multiple applications, enhancing security and user experience. Conducted regular audits of Active Directory configurations and permissions, ensuring compliance with security standards and regulatory requirements. Collaborated with IT teams to design and implement scalable Active Directory architectures, supporting organizational growth and evolving business needs. Resolved Active Directory-related issues through proactive troubleshooting, root cause analysis, and the implementation of preventive measures. Education: Key Skills: Microsoft Intune administration Windows Autopilot deployment Mobile Device Management (MDM) Active Directory management Group Policy management Troubleshooting and problem resolution IT infrastructure optimization Security and compliance Documentation and user training

Experience

1. Technical Support Consultant

   CGI

   Aug 2023 — Present · Bengaluru, IN

   I work as Intune Admin

Education

• Punjab Technical University

  Bachelor of Technology - BTech, Computer Science

  2011 — 2015

• BCM Arya Model Senior Secondary School

  12

  1997 — 2015

• Punjab Technical University

  Bachelor of Technology - BTech, Information Technology