Anubhav Dubey
Program Manager @Cars24
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WORK HISTORY
Program Manager @Cars24
Managing CoE operations for Unnati, Suraksha, LOS & Agency functionsImplemented automated NACH strategy; reactivated 9% inactive mandatesDrove 95% CRM adoption through workflow digitization and KPI trackingStreamlined liquidation and recovery processes with BI dashboardsManaging agency onboarding, performance, and payment closuresWorking closely with Ops, Tech, Product, BI, and Legal teams
EDUCATION
GL Bajaj Institute of Technology and Management
Master of Business Administration - MBA, Marketing/Marketing Management, General
ABOUT ANUBHAV DUBEY
I am an accomplished Program Manager with a robust background in operations, sales, and business expansion. My academic journey from BBA to MBA has equipped me with the strategic skills to drive impactful changes and enhance customer experiences.In my current role at Uolo, I lead the Growth team, focusing on improving renewal rates and optimizing processes. I transitioned our operations from spreadsheets to a comprehensive CRM system, developed a business playbook for growth, and increased operational efficiency by 50% through effective monitoring and real-time dashboards. Collaborating with multiple stakeholders, including sales teams, growth teams, and senior management, has been crucial in implementing actionable strategies that drive results.Previously, as an Assistant Manager at Spinny, I was integral to the program management team during expansion initiatives. I successfully managed operations across multiple cities, streamlined vendor onboarding, and implemented process excellence strategies that boosted project efficiency by 30%. My role required close collaboration with diverse teams, ensuring alignment across functions to achieve common goals.My career began with a Management Trainee position at OPPO, where I honed my skills in B2C sales and customer insights, significantly enhancing sales visibility and operational performance. My focus on program management, process excellence, and stakeholder collaboration has enabled me to create effective solutions that drive business growth.I am passionate about leveraging technology and collaboration to optimize operations and achieve business goals. Let’s connect to explore opportunities for growth and innovation!
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