Anu Sutradhar
US Healthcare || Denial Management || Follow-up Claims || RCM.
- Role
- Senior Operation Associate at HealthRecon Connect
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Anu Sutradhar
Experienced Accounts Receivable Analyst with a demonstrated history of working in the…
Experience
Senior Operation Associate
Aug 2024 — Present · Colombo, LK
Follow-up Calls: Contact customers via phone to follow up on outstanding invoices and payments.• Invoice Clarification: Clarify any questions or discrepancies regarding invoices, ensuring accuracy in billing.• Record Keeping: Maintain accurate records of all communications and transactions with customers regarding payments.• • Aging Reports: Monitor aging reports to identify overdue accounts and prioritize follow-up efforts.• Documentation: Prepare and send out reminder letters, statements, or emails to remind customers of overdue payments.• Account Reconciliation: Reconcile customer accounts to ensure that payments are applied correctly and resolve any discrepancies.• Escalation: Escalate unresolved issues or disputes to the appropriate department or manager for further action.• Compliance: Ensure compliance with company policies, as well as local and national regulations, regarding billing and collections.• Reporting: Generate reports on accounts receivable status, aging analysis, and collection performance for management review.
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