Anu A.
Director of Continuous Improvement @Aviso
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WORK HISTORY
Director of Continuous Improvement @Aviso
Toronto, ON, CA
Responsible for overseeing continuous improvement initiatives across people, process and technology. This role includes extensive collaboration, project management, change management, analysis and team leadership. The goal is to help develop continuous improvement of process and systems to ensure the service centre continues scalable, top tier service experiences across all lines of business, in an ever evolving landscape as well as ensure adoption by supporting change management initiatives.
EDUCATION
McMaster University
BSc, Biology, Psychology
SKILLS
ABOUT ANU A.
An outcome-focused, collaborative leader. I have more than twenty years\' experience in building strategies to revive struggling organizations and transform or start-up operations while driving growth, efficiency as well as client and staff engagement. As a Certified Change Management Professional, I successfully streamline processes, incorporate technology and empower and support teams to reach higher levels of accomplishment. Passionate about both customers and employees, I focus on building customer centric cultures and strong relationships with both partners and leadership teams.
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