Antony Karipel Alexander
IT Delivery & Service Management Leader | 22+ Yrs Infra, Cloud & Incident Mgmt. | Security Governance (ISO/IEC 27002) | Generative AI for Operational Excellence
- Role
- Delivery Partner Executive at Kyndryl
- Location
- Chengalpattu, TN, IN
- LinkedIn followers
- 500 followers
About Antony Karipel Alexander
I am an IT Delivery and Service Management Leader with 22+ years of experience driving large-scale technology programs, ensuring SLA adherence, and enabling business transformation for global enterprises. My expertise spans Delivery & Account Management, Incident & Problem Management, Security Governance, Risk & Compliance (ISO/IEC 27002:2022), and Client Relationship Management.I have successfully led data center migrations, mainframe refresh projects, cloud transitions, and compliance programs, while collaborating with senior stakeholders to align IT delivery with business objectives. Skilled at balancing operations, governance, and financial oversight, I bring strong experience in P&L management, contract governance, and vendor engagement.I am also actively leveraging Generative AI to improve service delivery — from automating reporting and dashboards, to enhancing stakeholder communication and trend analysis — bringing innovation and efficiency into day-to-day operations. Certifications & Professional CredentialsI hold industry-recognized certifications including PMP® (Project Management Professional), AWS Certified Solutions Architect (Associate), Cisco CCNA, and IBM Agile Explorer. These certifications complement my career experience and strengthen my expertise in program governance, cloud solutions, infrastructure operations, and Agile practices.With a proven track record of leading cross-functional teams, driving compliance, and enabling operational excellence, I am passionate about building strong customer relationships and delivering measurable business outcomes.
Experience
Delivery Partner Executive
Mar 2021 — Present · Chennai, IN
Hosting service for UK Manufacturing and Commercial customers, TCV £40Mil. The infrastructure consists of Z14, Flash storage, VTS, WAN, LAN, MPLS, DR, IBMi, VMWare, LTO Library, GKLM Encryption, Safeguard Copy, WTS, GLPI. Maintained healthy status with respect to Relation (NPS-9/10), SLA and Profit. Controle and liaise Change, Incident, Patch, Security and Vendor management. Enhanced the business with additional RFS developed of lead from AIOps.
Education
Annamalai University
Master's degree, Computer Science
2005 — 2006
Electronic research & development center
Diploma post Graduation, Computer Application
1998 — 2000
Aquinas College
HSLC & Graduation, Science
1992 — 1997
ST. JOHN DE BRITTO A.I.HIGH SCHOOL
SSLC, Science
1991 — 1992
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