Antony Jerome

About Antony Jerome

Experienced Travel Professional with a robust background spanning 18 years in the travel…

Experience

1. Lead System Integration Consultant

   Sabre

   Jul 2021 — Present · New Delhi, IN

   Projects handled PNRGov and Type A connections migration to cloud PNRGov setup, testing for various countries. API integration support for airlines Train and support L2 API team Coordinate and resolve escalated issues reported by airlinesResponsibilities Plan and schedule changes for activation and setup of PNRGOV in Production Testing of PNRGov messages with the countries to get it certified Getting legal approvals for setting up of the PNRGov connections Liaising between various country’s immigration, customs or police departments etc. and airlines for setting up/testing of PNRGov messages/connections Coordinating with the internal middleware teams to get MQs setup on both GCP and Radixx onPrem Troubleshoot issues by accessing server logs and db to check messages/status Coordinating with internal team to get additional development for PNRGov messaging where MQ options is not available FTP testing for ASM & MVT messages and trouble shooting in case of issues Train and support the L2 API team to manage the queries, tickets Trouble shoot issues escalated to the systems team and coordinate internally with other departments to get the issue resolved. Helping resolve escalated airline queries related to CPAPI integration queries and optimize workflows

Skills

• Team Leadership
• Management
• Customer Service
• Worldspan
• Travel
• Online Travel
• Travel Management
• Airlines
• Team Management
• Customer Relationship Management (Crm)
• Vendor Management
• Apollo
• Tourism
• Ticketing
• Sabre
• Galileo
• Gds
• Business Travel
• Staff Training
• Customer Experience
• Customer Relations
• Travel Technology
• Amadeus
• Project Management