Antonio Rolle

Servicenow Solution Architect @U.S. Department of Veterans Affairs

Atlanta, GA, US

Leading the design and deployment of enterprise ServiceNow HAM/SAM solutions for the Department of Veterans Affairs, managing IT assets across one of the nation\'s largest federal agencies. Architecting scalable asset lifecycle management processes from procurement through disposal, ensuring compliance with federal regulations and optimizing resource allocation for veteran services.Key Responsibilities:Design and configure ServiceNow HAM/SAM modules to track 500K+ hardware assets and software licenses across 1,200+ VA facilitiesDevelop automated discovery and reconciliation workflows to maintain accurate asset inventory and reduce compliance risksCreate custom applications and integrations connecting ServiceNow with existing VA systems (VISTA, financial management platforms)Establish governance frameworks for asset procurement, deployment, and retirement processesLead cross-functional teams through solution implementation, including stakeholder training and change managementEnsure FISMA compliance and security protocols throughout the asset management lifecycleImpact: Delivering comprehensive visibility into VA\'s IT infrastructure, enabling data-driven decisions that directly support healthcare delivery to 9+ million veterans. Implementing solutions that reduce asset-related costs, improve security posture, and streamline operations across the VA enterprise.