Antonio Delgado
Guest Experience Representative @Florida Panthers
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WORK HISTORY
Guest Experience Representative @Florida Panthers
Sunrise, FL, US
As a Guest Experience Representative at Amerant Bank Arena / War Memorial Auditorium, I am the face of the Florida Panthers\' commitment to service excellence for every fan. My primary responsibility is to ensure seamless live event operations by proactively engaging with guests, providing helpful navigation, and expertly resolving real-time challenges.
EDUCATION
Florida International University
Master of Science - MS, Hospitality Administration/Management - Mega Events
Florida International University
Bachelor of Science - BS, Recreation and Sport Management
ABOUT ANTONIO DELGADO
I’m a people-first project leader who thrives at the intersection of creativity, strategy, and getting things done. Whether managing cross-functional teams or wrangling timelines, I bring clarity, collaboration, and just enough humor to keep the work human.Most of my career was built at Florida International University, where I served as Assistant Director of Creative Services. There, I led large-scale content initiatives that supported online learning and marketing efforts for a major public institution. I worked across departments to align goals, manage creative workflows, and inspire teams to do their best work—on time and purposefully. That role sharpened my skills in strategic planning, stakeholder management, and storytelling at scale.More recently, I’ve applied those same strengths in the tech space, managing enterprise-level projects and helping teams stay focused, aligned, and motivated in fast-paced environments. Through it all, my approach remains the same: lead with empathy, communicate clearly, and make collaboration the engine behind every successful project.If you\'re looking for someone who brings structure and soul to your team, let’s talk.
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