Antonio Cesare Iadarola

Vice President User Experience and Service Design Lead - Employee Experience @JPMorganChase

Brooklyn, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2023 — Present

Vice President User Experience and Service Design Lead - Employee Experience @JPMorganChase

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NY, US

I work across products and service redesign initiatives to enhance the Employee Experience for bankers and financial advisors, enabling them to deliver the most human-centric Customer Experience for our communities.

EDUCATION

2014 — 2015

Parsons School of Design - The New School

Visiting Ph.D. Candidate, Design for Social Innovation

2008 — 2010

University of the Arts London

Master’s Degree, MA Creative Practice for Narrative Environments

2013 — 2017

University of Campania "Luigi Vanvitelli"

Doctor of Philosophy (Ph.D.), Design and Innovation

2005 — 2007

University of Campania "Luigi Vanvitelli"

BA (Hons), Industrial Design

SKILLS

Concept DevelopmentFutures ThinkingIllustratorTeam LeadershipExperience DesignVisual StorytellingConcept DesignArt DirectionEvent ManagementDesign ThinkingNarrative AnalysisFutures StudiesService DesignStrategic DesignAdobe Creative SuiteIndesignGraphic DesignPhotoshopUser ExperienceProduct DesignDesign StrategyTeam BuildingCowork

ABOUT ANTONIO CESARE IADAROLA

With a decade of experience, I specialize in co-design methodologies within in-house teams, driving innovation in product-service development and work environments. I lead diverse service design projects spanning sectors like finance, education, government, healthcare, manufacturing, and retail.I merged my passion of academic and practice-based research, delving by speaking at 100+ conferences, universities, and corporate workshops across the US, Europe, and Asia, focusing on key themes in design innovation.After earning a PhD in Design Innovation at the University of Campania and Parsons The New School, I served as an Associate Professor of Design Thinking for Industrial Design at Beijing Institute of Technology and as an Adjunct Professor at New York University.

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Antonio Cesare Iadarola — Vice President User Experience and Service Design Lead - Employee Experience at JPMorganChase in Brooklyn, NY, US | Unifers