Antonio Cesare Iadarola
Vice President User Experience and Service Design Lead - Employee Experience @JPMorganChase
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WORK HISTORY
Vice President User Experience and Service Design Lead - Employee Experience @JPMorganChase
NY, US
I work across products and service redesign initiatives to enhance the Employee Experience for bankers and financial advisors, enabling them to deliver the most human-centric Customer Experience for our communities.
EDUCATION
Parsons School of Design - The New School
Visiting Ph.D. Candidate, Design for Social Innovation
University of the Arts London
Master’s Degree, MA Creative Practice for Narrative Environments
University of Campania "Luigi Vanvitelli"
Doctor of Philosophy (Ph.D.), Design and Innovation
University of Campania "Luigi Vanvitelli"
BA (Hons), Industrial Design
SKILLS
ABOUT ANTONIO CESARE IADAROLA
With a decade of experience, I specialize in co-design methodologies within in-house teams, driving innovation in product-service development and work environments. I lead diverse service design projects spanning sectors like finance, education, government, healthcare, manufacturing, and retail.I merged my passion of academic and practice-based research, delving by speaking at 100+ conferences, universities, and corporate workshops across the US, Europe, and Asia, focusing on key themes in design innovation.After earning a PhD in Design Innovation at the University of Campania and Parsons The New School, I served as an Associate Professor of Design Thinking for Industrial Design at Beijing Institute of Technology and as an Adjunct Professor at New York University.
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