Antonio Paredes

Antonio Paredes

Technical Support Specialist @Altice Usa

New York, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2017 — Present

Technical Support Specialist @Altice Usa

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New York, NY, US

Ability to guide customers through troubleshooting procedures to identify and resolve complex technical problems\" Strong leadership, motivational, interpersonal and analytical skills necessary\" Excellent verbal and written communications skills\" Proficiency in using Microsoft Office Suite\" Ability to work as a productive member of a team\" Ability to work well under pressure in a fast-paced and ever-changing environment

EDUCATION

2003 — 2005

Rutgers University

Psychology

2014 — 2014

Avtec Technical Institute

Microsoft Systems Network Professional, Microsoft Systems Network Professional

N/A

Bloomfield College

Psychology

SKILLS

NonprofitsVlanCustomer RetentionCustomer ServiceAccount ManagementEvent PlanningStrategic PlanningNetworkingVeteransPublic SpeakingSocial MediaResume WritingMicrosoft WordTeam LeadershipCustomer SatisfactionTrainingTelecommunicationsAdmissionsCoachingContact CentersPublic RelationsTroubleshootingStaff DevelopmentFluent in English and SpanishProgram ManagementSocial Media MarketingPowerpointMicrosoft ExcelProcess ImprovementIp AddressingAdult EducationBudgetsTechnical SupportMicrosoft OfficeSalesCall CentersVendor ManagementCareer CounselingLeadershipHuman Resources

ABOUT ANTONIO PAREDES

Over 10 years of experience of extensive client services experience and strategic problem…

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Antonio Paredes — Technical Support Specialist at Altice Usa in New York, NY, US | Unifers