Antonio Avila

Global Director, Customer Success & Support @Time Doctor

Cleveland, OH, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Global Director, Customer Success & Support @Time Doctor

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EDUCATION

2017 — 2019

Arizona State University

Bachelor of Arts - BA, Organizational Leadership

1997 — 1999

Ohio University

Business, Management, Marketing, and Related Support Services

2008

Cleveland State University

Business/Managerial Economics

SKILLS

Account ManagementWirelessSales ProcessTelecommunicationsB2bProcess ImprovementCold CallingMicrosoft OfficeSalesDirect SalesSolution SellingLeadershipTrainingCustomer SatisfactionCall CentersNew Business DevelopmentTeam LeadershipCustomer ExperienceSales ManagementSales OperationsCustomer RetentionCrmCustomer Service

ABOUT ANTONIO AVILA

Experienced leader, with a deep passion for leading my team and clients towards achieving sustainable outcomes & results, highly focused on delivering the best Customer Experience and ensuring lifetime value, long term growth, and retention. My success has mostly been the result of building strong relationships while collaborating with my internal teams, along with the external champions of the amazing clients that I’ve partnered with. I thrive on empowering my team and clients with everything they need to be successful. As a lifelong student, I look forward to constantly educating myself and networking with the best minds in the areas of: Organizational Leadership, Customer Success, Customer Experience, SaaS (Implementation, Adoption, & Optimization), Data Analytics, Product Development & Delivery, Technology, Marketing, and Clinical Research & Healthcare.

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Antonio Avila — Global Director, Customer Success & Support at Time Doctor in Cleveland, OH, US | Unifers