Antonio Aguilar

Quality Assurance Advisor at USAA

Role
Quality Assurance Advisor i at USAA
Location
Chandler, AZ, US
LinkedIn followers
500 followers

About Antonio Aguilar

Experienced Financial Analyst with a demonstrated history of working in the financial services industry. Strong finance professional skilled in Banking, Sales, Team Building, Contact Centers, and Credit Risk.QUALIFICATIONS 3+ years of experience in management, leadership and administrative roles 5+ years of experience in quality, compliance monitoring and financial crimes regulations training Strong analytical skills while maintaining high attention to detail and accuracy Ability to organize and manage multiple priorities Ability to adapt and learn in a proficient manner Ability to work independently and make decisions without direct supervision Excellent verbal, written, and interpersonal communication skills Ability to work well in team environment with all levels of team members and management Subject matter expert with Visa, Reg E, Debit Card Fraud and Non Fraud, Online, ATM, NACHA Claims Proficient with multiple systems including: DAT, ROBI, OIB, Claims, Hogan, Mars, CCM, FDR, VROL, MS Office, 3VR, Nice, Cstar, VOS, Etran, CIV, ACH History, First Track, Dash 6+ years in conducting training and continuous development for financial crimes, risk/compliance roles

Experience

  1. Quality Assurance Advisor i

    USAA

    Feb 2024 — Present · US

    Antonio works in Bank AML First Line of Defense (FLOD) Quality Assurance (QA) Testing as a Quality Assurance Advisor. He is responsible and accountable for performing quality assurance testing activities to evaluate the effectiveness of Bank processes and controls. This role will work collaboratively on developing testing processes and will be responsible for performing testing activities. Additionally, helps identify trends, perform root cause analysis, and report results in a timely manner.

Education

  • Chandler/Gilbert Community College

    Computer engineering

    2008

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