Antonia Crawford

Human Resources Manager, Shrm-scp @The Richards Group - Financial, Insurance & Hr Solutions

Brattleboro, VT, US

Sr. HR leader for a growing insurance, employee benefits, and investment firm serving communities across New England. Provide strategic partnership to executive leadership and direct oversight of the HR and agency support teams. Lead talent strategy, organizational culture, and employee experience initiatives for 150+ employees across five business units.Key Responsibilities & Achievements:• Lead and develop the HR team (HR Coordinator, Marketing & Employee Experience Coordinator) and Agency Support Team Manager to support business growth and operational excellence.• Partner with senior leadership on compensation strategy, workforce planning, and engagement initiatives to ensure TRG remains an employer of choice.• Serve as a trusted advisor to executives, managers, and employees on HR policy, performance, retention, and development.• Implemented TRG’s shift from on-site to hybrid work, improving talent attraction and workforce flexibility.• Supported the full M&A lifecycle for 8+ acquisitions, including onboarding, change management and culture integration.• Oversee full-cycle recruitment and onboarding; collaborate with hiring partners to ensure a strong candidate and hiring team experience.• Lead annual benefit renewals, open enrollment, and administration of health, wellness, and retirement programs.• Direct performance management, including reviews, improvement plans, coaching, and corrective action.• Deliver training and development programs, including TRG University and new career pathing opportunities.• Champion employee engagement through year-round appreciation efforts and inclusive culture initiatives.• Leverage 10 consecutive “Best Places to Work in Vermont” recognitions to inform continuous cultural improvement.• Maintain confidentiality and integrity in handling sensitive employee and organizational matters.• Serve on the Senior Leadership Team and contribute to strategic planning and enterprise decisions.

Boston College

Bachelor of Arts - BA, Communication and Media Studies