Antonia Munteanu
Lead User Researcher @Cognizant
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WORK HISTORY
Lead User Researcher @Cognizant
Led end-to-end research across complex digital ecosystems including Met Office National Data Library (AI), Avolta Live app, The Access Group system-suite redesign, APHA transformation programme, Defra NCEA portal and DSENZ CMS+ Owning Discovery research for Met Office x DSIT National Data Library (AI initiative), leading mixed-method user research to develop AI use cases. Synthesised findings to present at hackathon. Training BA and Met Office UR.+ Led Alpha phase research for APHA digital transformation programme, translating insight into multiple funded delivery workstreams (£10m+ strategic investment). Designed and executed mixed-methods (card sorting,interviews, surveys, questionnaires), presented at gov conference in Birmingham.+ Led research (contextual enquiry, testing, interviews, survey) for The Access Group Rio Scheduling workstream, redesigning complex end-to-end SaaS workflows. Built a user panel of 46 hospitals primed for Alpha and Pilotprogramme.+ Led testing for Avolta app in Live, leading to journey refinement and backlog and product roadmap decisions.+ Developed a 4-part workshop series around best practices for ways of working with user research
EDUCATION
University of Cambridge
Bachelor of Arts - BA, Architecture
University of Cambridge
Master of Philosophy - MPhil, Architecture and Urban Studies
Park High Sixth Form College
A-Levels, (A2) English Literature, History, Fine Art and (AS) Mathematics with Mechanics
ABOUT ANTONIA MUNTEANU
UX Research Lead with 5+ years experience shaping product strategy across the B2B and B2C SaaS environments in both the public and private sector. Specialist in scaling research operations from discovery through live to derisk decisions in large scale digital transformation and product/service development using evidence-based mixed-method research approaches. Proven impact influencing £10m+ product investment decisions, mentoring cross-functional teams, and leading end-to-end research to deliver measurable outcomes.
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