Antonello Ballerini

WORK HISTORY

EDUCATION

ABOUT ANTONELLO BALLERINI

I\'ve always been active in the product marketing world. Initially with team experiences for ADV Umbro, Unicef, Microsoft, Tiscali, Juventus, Municipality of Rome. Since the beginning of my career, I have had a great passion for the FOOD sector. I was able to take part in ambitious projects by covering the role of Project and Product Manager. I\'ve managed a team of companies and professionals to start-up development of an Italian industrial pasta factory. I have acquired a great experience in B2B and B2C transactions, assistance, and employment relationships dealing with international dev in the search for new customers and partners on behalf of various international companies. I have launched a new innovative Startup named DIGITAL FOOD. In the last 3 years, we have made custom platforms and Data Integration activities for various business enterprises. We have launched UPPO, thanks to this experience. UPPO is a smart helpdesk platform capable to make the corporate CUSTOMER CARE easy, smarter and more productive. This platform allows you to manage all omnichannel support requests in a single point and enjoy the opportunity to train our virtual assistants with AI tools. Virtual assistant training helps out agent, professional and final users by the virtual AI instigator, but allows you to keep the human relationship and get the focus on the just high level of criticality. UPPO lets you help, advise and match our digital and physical clients offering different integrations APP and API services to improve yuo efficiency, performance, loyalty and customer satisfaction.