Antonella Russo
Senior Support Technical Account Manager @Tanium
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WORK HISTORY
Senior Support Technical Account Manager @Tanium
ABOUT ANTONELLA RUSSO
A highly driven and experienced IT professional with over fifteen years’ experience in customer services, with excellent people, organizational, planning and problem solving skills. Proven ability to work under pressure to effectively troubleshoot and analyze technical issues ensuring the delivery of all company goals and technical requirements. Skilled and successful at determining user requirements and proactively finding solutions. Considerable experience has been gained in consulting and negotiating to achieve successful execution of tasks, ensuring the delivery of all company objectives. Possessing excellent communication skills with both Customers and Stakeholders, always striving to provide the best customer service experience. Fluent in Italian, English and Spanish.
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