Antonella Genoese
Head of Training and On-board Services - Operations Department @Italo - Nuovo Trasporto Viaggiatori
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WORK HISTORY
Head of Training and On-board Services - Operations Department @Italo - Nuovo Trasporto Viaggiatori
Roma, IT
Tasked with ensuring the training, certifications and performances of all ITALO’s Crew members (400+ technical operators: drivers, train managers and plant operators; 200+ Hostess/Stewards for ensuring high-level customer service and assistance), meeting the objectives of the Business Plan and in full compliance with the Italian Rail Regulations; liaising directly with Italy’s National Safety Agency (NSA) and Infrastructure Manager.• Responsible for concept and development of ‘On-board Services’, including fleet evolutions.• Engaged extensively in guaranteeing full operational readiness of 17 brand new high speed trains (launch performed on December 2017).
EDUCATION
Politecnico di Milano
Master degree in Mechanical Engineer, Ingegneria Meccanica
SKILLS
ABOUT ANTONELLA GENOESE
A versatile and experienced Project Manager within European rail industry (currently Head of Training and On-board Services at Nuovo Trasporto Viaggiatori S.p.a, Italy - the Europe\'s first private company operating high-speed trains) with a demonstrable record of achievement in high-speed rail sector. Combines advanced technical and engineering skills with first class project management abilities, working across business units and external suppliers, analysing priorities and implementing precise value-added solutions to drive technical excellence and improving operational performance. A very resourceful and results-focused individual, offering strong leadership and the ability to contribute to business development.On June 2009, headhunted directly from a PhD course in Mechanical Systems Engineering to strengthen the project management and product development of the main sub-systems of the new AGV-575 high speed train, tasked with working through the concept design/engineering stages prior to manufacturing and the commercial launch of NTV (April 2012). After commencement of rail services, achieved positions of increasing responsibility before promotion in 2015 into present position.
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