Anton Kovnir
VP Product @COVU
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WORK HISTORY
VP Product @COVU
Berlin, DE
COVU is an AI-driven digital insurance platform that helps individuals manage their risk and independent insurance agencies manage their portfolios- Led rollout of an AI-assisted servicing platform across endorsements, cancellations, billing changes, and sales; cut manual touches per case by 35% over 6 months while maintaining stable customer satisfaction- Rebuilt compliant, auditable workflows with explicit case states/SLAs, validation gates, and reassignment timers, enabling reliable processing of 10k+ daily cases- Deployed AI/LLM support automation for calls and emails with human override and audit trails; increased AI containment by 20pp while preserving regulatory logging- Modernized analytics from Salesforce reports to SQL and added validation/exception tagging, improving structured-data completeness by 25% to power automation eligibility and risk controls- Managed and mentored an 8-person cross-functional team (product, design, engineering, QA) in async cadence, improving on-time delivery by 25% and strengthening partner/agent enablement.
EDUCATION
Cologne University of Applied Sciences
Master's degree, Web Science
National University of “Kyiv-Mohyla Academy”
Master's degree, Economics
ABOUT ANTON KOVNIR
Insurtech product leader for complex service ops and call centers. I ship AI/LLM-assisted servicing and telephony flows with human override, auditability, and compliance. I design stateful workflows, SLAs, and routing across CRM/AMS and voice platforms, grounded in real insurance constraints. Hands-on in SQL/data and process design, I bridge product, ops, and engineering to deliver measurable efficiency and reliability. Remote-first people leader who drives clear ownership, strong cadences, and fast, dependable execution.
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