Anton D.

About Anton D.

I’ve been with City Center Group since 2019, when I first came in as a contract security guard supporting their downtown properties. During the interview I was told I was overqualified for the position. My response was simple — if that was the case, then they were getting a great deal by hiring me.Since then I’ve advanced through several roles including Operations Supervisor, Tenant Services / IT Coordinator, Assistant Property Manager, and now Assistant Property Services Manager. I progressed quickly because of the experience I brought with me while continuing to learn the property side of the business along the way.Early on I helped build parts of the security operation, including training processes, procedures, and technology that are still used today. Over time that work evolved into the broader Property Services model we operate under now, where security is one part of a larger service team.Today I help lead the Property Services team alongside the Service Manager, supporting hiring, training, and daily operations across a Class A mixed-use portfolio that includes office, residential, retail, restaurant, and hospitality spaces.During second shift, third shift, and weekends, I’m often the only on-site manager responsible for multiple properties. I oversee patrol activity, access control, incident response, and operational coordination while supporting tenants, residents, and visitors. Most of the time, I’m the face of the company on the ground after the normal business day ends.My background also includes sales coaching at Dun & Bradstreet, service in the United States Marine Corps, and years leading teams in high-traffic public environments. Those experiences shaped my approach to leadership, accountability, and problem-solving.

Experience

1. Assistant Property Services Manager

   City Center Group

   Oct 2025 — Present · PA, US

   Support operations across a Class A mixed-use portfolio, including office, residential, retail, restaurant, and hospitality properties in downtown Allentown.• Help lead the Property Services team alongside the Property Services Manager, supporting hiring, training, scheduling, and day-to-day supervision of Property Services Associates and shift Leads.• Responsible for training both Property Services Associates and Leads while mentoring team members and supporting professional development and internal growth.• Oversee after-hours operations during second shift, third shift, and weekends, often serving as the only on-site manager responsible for operations across multiple properties.• Provide operational leadership during evenings and weekends, ensuring continuity of building operations, safety standards, and service response when day-time management is off-site.• Coordinate patrol activity, building checks, and operational coverage to maintain safety and service standards across the portfolio.• Monitor and manage building systems including access control, security technology, and parking operations.• Review incidents, support emergency response when needed, and ensure proper documentation, escalation, and follow-up with appropriate teams.• Maintain a strong on-site management presence while supporting tenants, residents, and visitors during evening and weekend operations.• Work closely with Property Management, Security, and Facilities teams to ensure consistent communication and operational coordination across departments.• Contributed to the development of training processes, procedures, and technology implementation that helped transition the security operation into the broader Property Services model used today.

Education

• Evander Childs High School

  High school diploma, Military and Strategic Leadership

  1996 — 1999

• Evander

  High School Diploma

• BOMI International

  Business Administration and Management, General

• New York National Guard Challange

  Military History (High School), Military History

  1999 — 1999

• Dun & Bradstreet Credibility

  Professional, Information Technology

  2013 — 2016

Skills

• Sales Management
• Telephone Skills
• Social Networking
• Crm
• Inventory Management
• Event Planning
• Customer Relationship Management (Crm)
• Data Entry
• Direct Sales
• Retail
• Time Management
• Microsoft Word
• Team Leadership
• Account Management
• Salesforce.com
• Customer Retention
• Customer Service
• Powerpoint
• Microsoft Excel
• Training
• New Business Development
• Office Administration
• Leadership
• Microsoft Office
• Sales
• Event Management
• Sales Process