Anton Bodell

Service Desk Engineer @Samh

Glasgow, GB

As an IT Support professional, I provide technical assistance and ensure the smooth operation of IT systems across the organization. My responsibilities include:Managing Azure Active Directory, Microsoft 365, SharePoint, and Teams, including user administration and access control.Providing remote troubleshooting and help desk support to resolve technical issues.Diagnosing and maintaining computer hardware and VoIP systems for reliable communication.Overseeing Office 365 administration, including Mimecast for email security and continuity.Designing and implementing a new ticketing system to streamline support workflows.Managing IT infrastructure, including procurement, maintenance, and deployment of devices.