Antoinette McKenzie
Sr Operations Director @MassMutual
Jacksonville, FL, US
EMAILS
MOBILE NUMBERS
+16•••••••27
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WORK HISTORY
May 2021 — Present
Sr Operations Director @MassMutual
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EDUCATION
N/A
Monroe Community College
Associate’s Degree, Accounting
N/A
Nazareth University
Bachelor’s Degree, Accounting and Business/Management
SKILLS
Process ImprovementInsuranceVendor ManagementContact CentersBusiness Process ImprovementCustomer RetentionSalesAccount ManagementStrategic PlanningTeam LeadershipManagementRisk ManagementProperty & Casualty InsurancePerformance ManagementTeam BuildingCoachingCustomer SatisfactionLeadershipCustomer ServiceCall CentersUnderwriting
ABOUT ANTOINETTE MCKENZIE
Innovative and strategic Senior Leader with experience in managing and scaling in-house…
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