Antoine Zaarour
Director Operations Solutions @CN
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WORK HISTORY
Director Operations Solutions @CN
Montreal, QC, CA
Responsible for the development of a best-in-class Transportation and Operations Solutions portfolio that delivers customer value in a cost-efficient manner. Accountable of the establishment and delivery of transformational, comprehensive strategic roadmap that will transform the Transportation and Operations Solutions technology portfolio within the following domains: Train Movement Execution and Reporting, Planning and Crew Management, Mechanical, Engineering, Safety, Environment and Sustainability. Leading a team of over 100 individuals (including vendor partners) responsible for driving functional and Information and Technology (I&T) process standardization, delivering business focused solutions, and integrating to other business applications which are aligned to enterprise architecture standards and principles, leveraging common solutions and services. Highly focused on a portfolio of complex projects and programs, as well as the modernization of CN’s Legacy footprint in the Transportation and Operations domain.
EDUCATION
Faculty of Electronics Engineering in Damascus
Bachelor of Science - BS, Electrical and Electronics Engineering
Edinburgh Business School, Heriot-Watt University
Master of Business Administration - MBA, Business Administration and Management, General
McGill University School of Continuing Studies
Certificate in Data Anaytics For Business, Data Science
ABOUT ANTOINE ZAAROUR
Telecommunication & ICT, senior director with a proven track record of successfully setting up and restructuring service delivery organizations to achieve operational excellence and delivering complex programs to end customers. Natural problem solving skills with finely-tuned analytic capabilities to structure implementation plans and progress benchmarks, seeing a problem as an opportunity. Strong leadership experience in business operational readiness, vendor management, managing and communicating with individual contributors to executives, both internal and external. Recognized for creativity, entrepreneurial approach, and people management & motivation.
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