Antoine Wade

About Antoine Wade

I am a senior enterprise customer and revenue leader with 18 years of experience owning retention, expansion, and strategic account growth across B2B SaaS, AI, and data-driven platforms. I operate at VP and GM levels, leading global organizations, managing multi-million-dollar portfolios, and partnering with executive teams to turn complex enterprise relationships into durable growth engines.Most recently, I have worked in AI and workflow automation environments, delivering solutions that process more than invoices per month at $1.03 per invoice while scaling adoption across large, regulated enterprises. I currently manage strategic enterprise accounts, owning expansion and renewals while delivering of annual quota, following a 60% attainment in my first six months.Previously at E2open, I led Customer Success and Global Support organizations of up to 191 employees through multiple acquisitions, reducing churn from 13% to 4% while increasing subscription margins to 75%+. In parallel, I owned and grew strategic enterprise accounts, scaling one portfolio from $3M to $10.8M ARR, launching a Data-as-a-Service business that reached $11M ARR in its first year, and closing $79M in new enterprise revenue. I was recognized as a 6x President’s Club performer for sustained growth and execution.Across roles, I am trusted with executive-level customer relationships, complex deal negotiations, and cross-functional orchestration across Product, Engineering, Services, and Partner ecosystems. I use AI as an operating advantage—not a buzzword—integrating tools such as Copilot and ChatGPT into account strategy, forecasting, and execution.I am most effective in roles where I own enterprise customer outcomes end to end: retention, expansion, revenue growth, and long-term strategic value.

Experience

1. Founder

   Black Heights, Inc

   Oct 2018 — Present · San Jose, CA, US

   Founded and hosted \'Black Heights: Advancing Your Career,\' a YouTube channel and career coaching platform that has empowered 400+ tech professionals to achieve career advancement, including securing promotions, negotiating salary raises, and successfully transitioning into the tech industry.* Built and led a team of career coaches, creating a scalable platform that delivers impactful career development resources and guidance.

Education

• University of Wisconsin-Milwaukee

  Bachelor of Business Administration (BBA), Management Information Systems, Computer Science Minor

  2002 — 2005

• Georgia Institute of Technology

  Executive MBA, Management of Technology