Antoine B.
Service Account Manager @Dell Technologies
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WORK HISTORY
Service Account Manager @Dell Technologies
CA
Execute and manage the overall deliverables of evolving warranty offerings for entitled customers. • Collaborate with both internal and external customers in driving strategy and regional/organizational goals. • Building customer relationships to help drive incremental growth for Dell. • Educate customers on various value added tools to drive down cost within Dell’s Support organization. • Engage and support assigned accounts for any service related issues or concerns. • Work with customers and account teams in creating account plans and become an active participant in their I.T. roadmap.
EDUCATION
Seneca College
Computer/ Electrical Technician and Networking
Centennial College
Associate's degree, Computer Engineering
Rick Hansen Secondary School
Academic, Computers/Electronic Studies
ABOUT ANTOINE B.
Gen AI Certification Agentic AI Certification A+ CertificationHP Warranty Certified Lenovo Warranty Certified IBM Warranty Certified Dell Warranty Certified Windows Certification Windows Server MacOSiOS
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