Anthony Woody
- Role
- Chewy
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Anthony Woody
I have 15 years of progressive growth in contact center operations; specifically…
Experience
Present
Education
Thomas Nelson Community College
Computer Science
1993 — 1995
Skills
- Genesys
- Strategic Planning
- Forecasting
- Workforce Management
- Strategy
- Project Management
- Leadership
- Data Analysis
- Contact Centers
- Business Process
- Customer Satisfaction
- Training
- Change Management
- Call Center
- Analytical Skills
- Team Leadership
- Vendor Management
- Program Management
- Customer Experience
- Call Centers
- Business Process Improvement
- Process Improvement
- Capacity Planning
- Iex
- Analytics
- Acd
- Budgets
- Business Strategy
- Business Analysis
- Cross-Functional Team Leadership
- Data Mining
- Ivr
- Crm
- Outsourcing
- Management
- Enterprise Software
- Operations Management
- Telecommunications
- Analysis
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