Anthony Samuels
Lead, Delivery Optimization @Hts Engineering - Heat Transfer Solutions
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WORK HISTORY
Lead, Delivery Optimization @Hts Engineering - Heat Transfer Solutions
Toronto, ON, CA
Leads the Service Delivery Process Management (SDPM) Center of Excellence (COE). Lead change agent for the development, implementation and maturation of service delivery process management throughout the technology organization.
EDUCATION
Schulich School of Business - York University
Certificate, Project Management
Schulich School of Business - York University
Certificate, Developing a Strategic Mindset
University of Toronto
Bachelor's degree, Mathematics and Business
Managerial Design
Certificate, 3D Management Effectiveness
Learning Tree
Certificate, ITIL V2: Service Desk, Incident and Problem Management
Procept Associates
PMP Prep Course, Project Management
SKILLS
ABOUT ANTHONY SAMUELS
I am a Technology delivery leader with extensive experience, skills and knowledge in business operations, business process re-engineering and technology based initiative delivery that facilitate efficient execution of financial and strategic business goals, and the building of a highly productive, customer-focused culture.I have developed strong relationship-building skills gaining trust and rapport with my teams and clients. I enjoy working proactively with my team, implementing performance management programs to increase productivity and employee professional growth. I am known for my collaborative leadership style in managing multi-functional teams to achieve business and financial objectives. People enjoy working with me because of my calm, positive and professional manner, strong conflict management and communication skills, ability to think outside the box and provision of creative solutions.
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