Anthony Paugh

Administrative Human Resources Assistant @U.S. Department of Veterans Affairs

San Diego County, CA, US

HR Management, Benefits Administration, Compliance Assurance, Digital Transformation, Process Improvement, Stakeholder Communication, Confidential Data Handling• Facilitated seamless veteran support by coordinating benefit eligibility, onboarding, and offboarding processes by leveraging expert knowledge of HR systems and procedures, ensuring timely access to essential resources and services.• Audited and processed confidential insurance and retirement documents through meticulous collaboration with HR specialists, achieving 100% accuracy and full compliance with institutional standards.• Led weekly and biweekly guidance sessions for veterans by utilizing clear communication and an in-depth understanding of benefits and procedural requirements, increasing resource awareness and satisfaction among participants.• Ensured strict confidentiality in managing sensitive patient records and documentation reviews by implementing security protocols and strategic recommendations, supporting full HR compliance and risk mitigation.• Steered the digital transformation of the Transit Benefits Program by proactively engaging with corporate and legal teams.