Anthony Ottone
Inside Sales/Customer Operations Manager
- Role
- Inside Sales Customer Operations Manager at Day-O-Lite Manufacturing
- Location
- Providence County, RI, US
- LinkedIn followers
- 500 followers
About Anthony Ottone
A 2019 Graduate from Johnson & Wales University, where I earned my Bachelors Degree in…
Experience
Inside Sales Customer Operations Manager
May 2021 — Present · Warwick, RI, US
Showcase Day-O-Lite\'s product line with the various agents, including but not limited to; architects, lighting designers, electrical engineers & lighting distributors.*Maintaining and projecting quarterly sales goals.*Sales Order Entry using Made2Manage software.*Projecting quotes to customers using Made2Manage software.*Facilitate order entry and projected estimated ship dates for customers daily.*Developed strong relationships with key clients through regular communication and proactive problem-solving initiatives*Utilized CRM software to track interactions with customers, ensuring accurate documentation of inquiries, complaints, resolutions provided, etc*Collaborated with product development teams to gather insights from customers\' feedback for future product enhancements or modifications
Education
Johnson & Wales University
Management Bachelors Degree, Business Administration and Management, General
2015 — 2019
Skills
- Communication
- Hard Worker
- Financial Analysis
- Marketing
- Fast Learner
- Microsoft Word
- Team Leadership
- Microsoft Excel
- Organized
- Teamwork
- Accounting
- Customer Service
- Analysis
- Works Well with Others
- Strategic Planning
- Works Well with Others
- Tax
- Budgets
- Finance
- Microsoft Office
- Sales
- Organized
- Always Gives 110%
- Time Management
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