Anthony Collins

About Anthony Collins

Strategic Operations Leader with over 20 years of experience delivering transformative…

Experience

1. Operations Manager

   Xerox

   Jun 2019 — Present

   Operations Manager:(June 2021 - Present) Oversees high-level human resources duties for 60 both full-time and contract workers in the Washington, DC, Maryland, and Northern Virginia region for 28 Xerox accounts. Responsibilities included employee leadership, understanding and explaining of HR policies and procedures, recruiting, interviewing, onboarding, one-on-one discussions, personnel development, and resource allocation. Managing employee submitted expenses, vacation schedules, and help promote a company culture that encourages top performance and high morale. Site Manager:(October 2019 – June 2021) Managing site operations at local Health System. Ordering, receiving, and delivering products and services to the end users. Developed client training for customers service desk, field techs, and end users. Managing P&L with margins near 30-35+%. Present quarterly business reviews and contract performance. Trusted advisor for client. Print Production Specialist:(June 2019 – October 2019) Print Production services at a local state government agency print center as a contractor. Setup print production devices for client requests for booklets, reports, posters, business cards, and banners. Quality assurance verified on all production jobs before distribution and assisted team in maintaining service level agreements.

Skills

• Routing
• Telephony
• Cisco Call Manager
• Enterprise Software
• Cisco Ios
• Switches
• Networking
• Ride-Sharing
• Internet Protocol Suite (Tcp/Ip)
• Troubleshooting
• Software Documentation
• Tcp/Ip
• Riders
• Internet Protocol (Ip)
• Bgp
• Unified Communications
• Voip
• Cisco Technologies
• Ospf
• Driving Results
• Management
• Ip
• Navigation
• Telepresence
• Telecommunications
• Cisco Systems Products