Anthony Markey

About Anthony Markey

As the Manager of Customer Success & Retention, I am passionate about driving customer satisfaction and building long-lasting relationships. I lead a team that ensures our customers achieve their goals and derive maximum value from our products and services. With a proven track record, I bring expertise in onboarding, training, adoption, and retention, with a niche expertise in providing financial software solutions to mid-market businesses.Throughout my career, I have demonstrated my ability to manage teams and key revenue accounts, develop customer success strategies, and facilitate complex technical implementations. I\'ve created distinct playbooks that align teams to growth outcomes and leverage strong customer relationships to increase revenue.I am a customer-centric, results-driven professional dedicated to providing high-quality work, exceeding customer expectations, and driving revenue growth. I have experience in various industries and proficiency in multiple software platforms, including Microsoft Dynamics GP, Oracle Financials, SAP, QuickBooks Online, Xero, Microsoft Excel, Tableau, and SQL.

Experience

1. Director, Strategy and Growth

   Advocacy Solutions Llc

   Aug 2023 — Present · Providence, RI, US

Education

• Bishop Hendricken High School

  High School

  2009 — 2013

• Universidad Pablo de Olavide

  Study Abroad

  2016 — 2016

• University of Rhode Island

  Bachelor of Science - BS, Accounting

  2013 — 2017

• Yale School of Management

  Certificate , Emerging Leaders Seminar: Global Organizations and Management

  2018 — 2018

Skills

• Microsoft Word
• Financial Analysis
• Event Planning
• Leadership
• Public Speaking
• Management
• Research
• Microsoft Excel
• Powerpoint
• Social Networking
• Financial Accounting
• Accounting
• Teamwork
• Community Outreach