Anthony Kronshage
Customer Experience & Engagement @Neo Financial
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WORK HISTORY
Customer Experience & Engagement @Neo Financial
Build and support a team that consistently delivers a Neo experience to every customer at every interaction. Act as a change agent as Neo disrupts the customer experience expected by Canadians- Develop, communicate, execute and measure strategies that align with growing business needs and reflect our priority to consistently provide exceptional customer experience and drive customer profitability- Change agent, accelerating growth by building the business from the ground up- Own the talent pipeline for our support operations, and working with forecasting and hiring teams to bring in strong employees to grow our team- Product expert - actively maintaining a high level of expertise on Neo\'s products and processes
EDUCATION
McGill Executive Institute
Business
SKILLS
ABOUT ANTHONY KRONSHAGE
With over 10 years of experience in leading and managing digital customer engagement…
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