Anthony Hayer
Managing Director at EY
- Role
- Managing Director at EY Studio+
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Anthony Hayer
With 15+ years of contact center operations and transformation experience, servicing clients across the globe. My focus has been on enabling customer and employee success through enabling technology. I have worked as a trusted advisor to clients at Fortune 500 on digital enablement, process optimization and operations management allowing them to achieve customer success. Professional SkillsTechnology Enablement | Process Improvement | Strategic Planning | Strategy & Operations | Service Optimization | Client Relations | Digital Transformation | UX Design | Product Testing | Project Management | CRM | Telephony | ERP | Agile Methodologies | Customer Experience | Contact Center Operations | Contact Center Technologies
Experience
Managing Director
Mar 2026 — Present · Seattle, WA, US
Education
Arizona State University
Bachelor's Degree
Skills
- Active Directory
- Xp
- Supervisory Skills
- Call Centers
- Technical Writing
- Project Management
- Sharepoint
- Technical Support
- Team Motivation
- Software Documentation
- Call Center
- Visio
- Team Leadership
- Coaching
- Operating Systems
- Agile Methodologies
- Management
- Team Building
- Troubleshooting
- Windows 7
- Windows Xp
- Process Improvement
- Change Management
- E-Learning
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