Anthony Esang
Service Representative @Virgin Atlantic
Swansea, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2022 — Present
Service Representative @Virgin Atlantic
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Swansea, GB
Handle customer inquiries, answering questions and queries over the phone.• Provide support and comprehensive product and service information to customers.• Build relationships with customers and assist customers with purchasing tickets.• Escalating problems to the technical team or other product team members. Updating customer information in the company’s database.
EDUCATION
1995 — 2002
University of Calabar
Bachelor of Science (B.Sc.)
SKILLS
Project ManagementComputer Network Operations2gTeam ManagementWcdmaUmtsCustomer ServiceSdhGsmLteRanManagementProject PlanningInternet Protocol (Ip)Business Support System (Bss)Team LeadershipBssIntegrationTelecommunicationsCore NetworkTroubleshootingCdma3gGprsIpTransmissionPrince2NetworkingWireless
ABOUT ANTHONY ESANG
An experienced telecomunications expert, delivering business solutions through managed…
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