Anthony Digirolomo

About Anthony Digirolomo

Versatile management professional with background in the investment/financial industry…

Experience

1. Client Development Executive

   Berkone

   Nov 2023 — Present · US

   Focus efforts within assigned customer base. Work to understand the current program in place, potential future partnerships, and perform all duties pertaining to building and maintaining a top-notch relationship via leadership skills, management skills, decision making process prowess, communication skills, interpersonal skills, customer expertise, strategy, sales forward thinking.Maintain customer relationships, while building new relationships within each customer to ensure a multi-threaded relationship through an organization.· Ensures that clients are consistently satisfied with the organization\'s product and services and resolves escalated issues.· Create and maintain account plans for key customer accounts and contacts including detailed organizational charts· Develop and present quarterly or yearly business reviews for assigned customer base· Learn and understand our value propositions, internal processes, and third-party partnerships to grow entire book of business· Evaluate the client’s needs, and propose our potential solutions based on sales process, motion, and methodology.· Serve as the single point of contact to the customer, and a liaison with client services, implementations, and any other internal teams assigned.· Act as an initial escalation point for customer regarding solutions and products.· Partner with operations teams and client success programs to ensure continued value is occurring with products and services to customers· Work with senior leadership to forecast accurately, renew contracts, and provide insights around leading indicators to assigned book of business.· Provide initial training and support while rolling out new solutions and services; or expanding programs into new departments and divisions.· Renew contracts, working through any potential risks to continued partnership.

Education

• Rosemont College

  B.S. Management, Business & Management

  1995

Skills

• Campaign Strategies
• Budget Tracking
• Grievance Resolution
• Local Politics
• Resource Allocation
• Trade Show Representation
• Grassroots Campaigning
• Team Leadership
• Policy
• Building Relationships
• Downtown Revitalization
• Operating Budgets
• Streetscapes
• Strategic Financial Planning
• Client Retention
• Budgets
• Persuasive Writing
• Collective Bargaining
• Employee Management
• Quality Assurance
• Expense Control
• Contract Negotiation
• Executive Level Presentations
• Program Management
• New Business Development
• Strategic Planning
• Development of Policies
• Budget Management
• Public Relations
• Government Liaison
• Public Space
• Strategic Consulting
• Management Consulting
• Public Speaking
• Government Relations
• Relationship Cultivation
• Customer Retention
• Customer Service
• Business Relationship Building
• Operations Management