Anthony Cole
Customer Success Leader
- Role
- Senior Engagement Manager at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Anthony Cole
I drive enterprise growth by connecting customer strategy, commercial execution, and smarter ways of working.As a Senior Customer Engagement leader within Amazon Business, I partner with strategic and commercial organizations to increase adoption, unlock measurable outcomes, and strengthen long-term growth across complex account portfolios.I focus on understanding customer intent and turning it into scalable mechanisms. That means aligning stakeholders, removing friction, and building repeatable frameworks that create momentum over time. As we move into 2026, I am especially focused on using AI to improve leverage, decision-making, and team effectiveness.I thrive in high-complexity environments where ownership, clarity, and disciplined execution matter.
Experience
Senior Engagement Manager
Feb 2024 — Present · Seattle, WA, US
Education
The City College of New York
BA, Business Management
Skills
- Customer Service
- New Business Development
- Project Management
- Data Analysis
- Management
- Portfolio Management
- Customer Experience
- Financial Services
- Crm
- Financial Analysis
- Analysis
- Business Development
- Salesforce Training
- Leadership
- Spanish
- Webex
- Presentation Skills
- Salesforce
- Microsoft Office
- Sales
- Business Process Improvement
- Finance
- Strategy
- Powerpoint
- Microsoft Excel
- Banking
- Salesforce.com
- Investments
- Account Management
- Customer Service Management
- Team Leadership
- Customer Relationship Management (Crm)
- Credit
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