Anthony Carnell
Global Change Lead, Private Equity (Nda) @Human Core
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WORK HISTORY
Global Change Lead, Private Equity (Nda) @Human Core
BE
Following the dismissal of a sequence of three Change Leads for a Microsoft Dynamics (D365) implementation, I was recruited for a recovery role within an environmental services organisation working under a major private equity brand. Cutting across seven countries, change management required a completely fresh approach. Achievements include:· Full project plan with over 430 lines, and a strategic approach accepted by the Board of Directors and without any requested changes.· Created 11 tailored departmental one-stop-shops complete with role-based processes, learning materials, timelines, sandbox links, changes to ways of working, actions, and named coaches. These are to remain following programme close for new entrants training.· Set-up six internal campaigns for end users and bespoke to 11 areas of the business and then tied to detailed landing pages as a sequenced staff journey. Each campaign has four channels which includes Super User briefings (KPI’s and measured), and direct manager briefings (KPI’s and measured) to end users. · Developed a Super User heat-map based community of over 70 professionals for coaching end users, post go-live support and to be trained as trainers.· Drove the introduction and adoption of four new electronic tools for the organisation to enhance efficiency and user-centricity for the creation of learning materials and communications.· Developed a user learning approach to provide user choice and including Read It (User Guides), Watch It (Video Guides), Do It (security role-based sandbox), Coach It (Super Users mapped to end users), and Train It (face-to-face training). Over 500 items sequences by role.· Established an external set of campaigns for suppliers and including an external-facing informational website, multi time zone webinars, key supplier to key internal contact information sessions, and a set of four journey-based campaigns.
EDUCATION
University of Warwick
MA, Industrial Relations and HR
University of Leicester
Bachelor of Arts (B.A.)
ABOUT ANTHONY CARNELL
Innovative and creative Change, Training and Communications professional with a talent for joined-up commercial thinking. Positive and able to enthuse large populations by applying strong emotional and social intelligence, and an infectious can-do approach backed by a breadth of successful experiences. Particular areas of expertise include Change Management, ERP, Internal Communications, Engagement, Adoption, Learning and Development, HR systems, Organisational Development, Talent Analytics, HR data, Talent Management, Cultural Change, Change Network Management, Remote and Agile Learning and HR strategy. Recent and current projects include change, communications and training for a highly integrated Microsoft Dynamics implementation, and change management and training for an ERP implementation across over 100 countries.As well as consultant and contract Change, Communications, Learning and HR roles, I have undertaken significant turnaround projects. Able to sell, design and deliver, and is best known for integrating and blending solutions to maximise long-term benefits in a joined-up and sustainable way. Achievements include- Facilitated, realigned HR processes, communication structures and the strategy of an under-performing Board of Directors of an international infrastructure business resulting in a business revenue turn-around of approximately 550m Euros- Change and training for an ERP implementation across 120 countries- Turnaround of an under-performing and ‘threatened with closure’ engineering factory resulting in the maintenance of an £11m turnover whilst halving the workforce, and increasing all customer-facing KPI’s whilst negating the threat of closure.Clients include:Abbey National, ALSTOM, AMEX, Barclays, BT, Cannons Groups plc, Chartered Trust, DeBeers, Debenhams, E.ON, Foreign & Colonial, GSK, IBM, IPP, IMechE, Interbrand, IRI, Marks & Spencer, McCormick, Mead, Mott MacDonald, Mourant, NEC Group, SAS, Siemens, Taylor Wimpey, Unipart Group.Call directly on +44••••••••42
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