Anthony Dominic Banda

About Anthony Dominic Banda

I’m a digital product manager currently focused on reimagining in-store and omni-channel experiences, with a core emphasis on POS innovation, payments, and returns reliability. I thrive at the intersection of customer experience, operations, and engineering—turning complex business and technical needs into products that are intuitive, resilient, and measurable.Over the past several years, I’ve led cross‑functional teams to deliver new digital capabilities end‑to‑end: from discovery and journey mapping, to requirements and vendor alignment, to launch, adoption, and continuous optimization. I’m data‑driven by default—using analytics, experimentation, and voice‑of‑customer insights to prioritize the roadmap and validate outcomes, not just outputs.Key strengths include:1. Driving POS and store technology initiatives that improve speed, accuracy, and reliability at checkout and returns2. Translating between business, UX, and engineering to align on clear, testable requirements3. Leading agile delivery (Scrum/Kanban), backlog management, and roadmap prioritization across multiple stakeholders4. Partnering with design and vendors to refine the look, feel, and usability of new digital experiences5. Communicating complex topics simply through clear storytelling, documentation, and executive‑ready presentationsI’m especially motivated by complex, operationally heavy problems where better product thinking can unlock growth, reduce friction for associates and customers, and make the “everyday” store experience feel modern and effortless.

Experience

1. Digital Product Manager

   Petco

   Feb 2024 — Present · San Diego, CA, US

   Led Point of Sale innovation roadmap from concept through rollout, delivering new in-store selling and refund capabilities that improved transaction speed, reduced defects, improved compliance, and enhanced customer experience.Translated complex cross-functional requirements (store ops, digital, payments, and finance) into clear, testable user stories and acceptance criteria, enabling consistent delivery across multiple POS initiatives and releases.Drove execution across engineering, QA, and vendor teams by prioritizing backlogs, managing dependencies, and using data and store feedback to refine features, reduce escaped defects, and increase adoption of new POS functionality.

Education

• Columbia Engineering Boot Camps

  Data Analytics and Visualization

• San Diego State University

  Bachelor’s Degree, Major: Music; Minor: Theatre Arts.