Anthony Anjous

Digital CX & Voice BoT Lead at Vodafone Idea | Driving Digital CX, GenAI Strategies with Voice Bots & Customer Journey Digitization | MBA Ops | LSSGB & GMI Certified | 18+ Yrs in Ops & Telecom Innovation

Role
General Manager - Voice Bot Lead, Digital Cx at Vodafone Idea Limited
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Anthony Anjous

I lead AI-first Customer Service Transformation at Vodafone Idea, driving the strategy…

Experience

  1. General Manager - Voice Bot Lead, Digital Cx

    Vodafone Idea Limited

    Oct 2024 — Present · Mumbai, IN

Education

  • Sikkim University

    Bachelor's degree

    2015 — 2017

  • St. Andrew's College of Arts, Science and Commerce

    Higher Secondary School Certificate

    2006 — 2007

  • Welingkar Institute of Management

    Master in Business Administration

    2018 — 2020

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Anthony Anjous — General Manager - Voice Bot Lead, Digital Cx at Vodafone Idea Limited in Mumbai, MH, IN | Unifers