Anthony Walden
Director of Field Training & Operations @GoTo Foods
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WORK HISTORY
Director of Field Training & Operations @GoTo Foods
Atlanta, GA, US
Leads a team of 10 Field Training & Operation Excellence Managers, supporting their development & overseeing their day-to-day activities• Plan, manage and schedule onsite-training for new franchise and company locations to include new store openings, as well as franchisee and management training• Plan, manage and schedule onsite brand standards quality, service, and cleanliness evaluations• Oversee the development, design, and monitor career development for each associate within the organization to provide them with a direct career path that improves their skills and professional abilities• Develop, manage, and maintain the annual operating budget for the Field Training & Operations team• Collaborates closely with Marketing, Company & Franchise Operations, Design and Construction and Retail Tech to support key initiatives• Manage miscellaneous training initiatives that impact the 1400+ Restaurant locations
EDUCATION
Kutztown University of Pennsylvania
Business Administration and Management, General
SKILLS
ABOUT ANTHONY WALDEN
At GoTo Foods, my mission is to drive operational excellence through effective leadership and development. With a focus on customer service, hospitality, and team building, I lead a team that plays a pivotal role in the training and career progression of our associates. Our efforts ensure a consistent, high-quality experience across all franchise and company locations.Innovation in training methods and meticulous budget management define my tenure. The strategic development of training programs and the fostering of vendor relationships have contributed to a culture of continuous learning and improvement within GoTo Foods. My role as a Brand Ambassador and Pride ERG Chair underscores my commitment to creating an inclusive work environment that values diversity and employee development.
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