Anthony Rolando Vargas
Support & Operations Management Professional
- Role
- Member Support Specialist at Brightline
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Anthony Rolando Vargas
Developed go-to-market customer support strategy ensuring seamless and delightful customer experiences-Created workforce KPIs and managed ongoing workforce training roadmaps, increasing customer support as an integral part of Sales initiatives-Consistently championed for the voice-of-the-customer, driving internal awareness of customer experience.
Experience
Member Support Specialist
Oct 2021 — Present · Los Angeles, CA, US
Education
University of California, Berkeley
B.A, English Language and Literature/Letters
2005 — 2009
Skills
- Salesforce.com
- Vendor Management
- Crm
- Customer Experience
- Start-Ups
- Software Documentation
- Customer Service
- Training
- Process Improvement
- Product Management
- Product Development
- Data Analysis
- Saas
- Cross-Functional Team Leadership
- Leadership
- Business Development
- Call Centers
- Strategy
- Analytics
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