Anthony Ramirez
Claims Supervisor GRP/Staff Operations-NY at Plymouth Rock Assurance-Direct
- Role
- Claims Supervisor Grp Staff Operations- Ny Ct at Plymouth Rock Assurance
- Location
- West Babylon, NY, US
- LinkedIn followers
- 500 followers
About Anthony Ramirez
As an accomplished professional in the automotive collision and auto insurance…
Experience
Claims Supervisor Grp Staff Operations- Ny Ct
May 2021 — Present · US
I was recruited by Plymouth Rock Direct NY to spearhead the establishment of an Auto Physical Damage (APD) team and a Direct Repair Program (DRP) shop initiative for their newly targeted business market in New York. In a remarkably short timeframe, I successfully assembled a highly skilled team of appraisers while significantly reducing the reliance on independent adjusters by an impressive 70%. Through strategic efforts, I played a pivotal role in lowering the average adjusted loss expense for the market. A key aspect of my role involved meticulously evaluating existing APD processes and devising innovative procedures to propel business growth. Drawing upon my strong ties with I-CAR, I facilitated Plymouth Rock\'s inclusion in I-CAR\'s esteemed sustaining partner program, greatly enhancing appraiser training across the organization. Presently, I provide comprehensive oversight to the APD staff in both New York and Connecticut, in addition to managing Plymouth Rock\'s GRP program in the same regions.
Education
Capella University
Bachelor of Technology - BTech, Information Technology Project Management
2018 — 2024
BABYLON JR SR HIGH SCHOOL
DIPLOMA, Liberal Arts and Sciences/Liberal Studies
1994 — 1999
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